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Posted by NICHOLAS C. BURKHOLDER on 1/14/2021

Feedback Done Right

When the customer is not satisfied

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Posted by NICHOLAS C. BURKHOLDER on 12/17/2020

Just Asking for Feedback Does Not Make It Right

Feedback can make everything better

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Posted by NICHOLAS C. BURKHOLDER on 12/10/2020

Feedback Makes Everything Better

When done right, the reasons to invite feedback are compelling and irrefutable

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Posted by NICHOLAS C. BURKHOLDER on 11/19/2020

Understanding Feedback Options, Part II

Effective notifications systems are not an option

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Posted by NICHOLAS C. BURKHOLDER on 11/12/2020

Understanding Feedback Options, Part I

Technology and competition are giving us more and better feedback options

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Feedback Makes Everything Better
By: NICHOLAS C. BURKHOLDER - January , 10

Just Asking for Feedback Does Not Make It Right
By: NICHOLAS C. BURKHOLDER - January , 17

Feedback Done Right
By: NICHOLAS C. BURKHOLDER - January , 14